How do we get in touch, and what happens after we do?

Email AI UVD at hello@aiuvd.com. Say what the business does, which systems it runs, and the problem. Sam Naseem reads every message and answers it in writing. No automated tool sorts or routes enquiries. Sam Naseem writes and approves every reply; Claude may help draft one, on a business or API plan that has a data processing agreement and does not train on your data. The first conversation is free. Your details are not sold, and the only message you get beyond the reply is one follow-up if the reply defers your enquiry, on a date it names.

If an Opportunity Map fits, the reply includes a written scope and suggests times for the intake call.

An Opportunity Map, the usual first paid step, costs £4,500, fixed.

You can also use the enquiry form further down this page. It reaches us in the same way.

Every engagement is architected by me, and I'm the person you deal with.

Sam Naseem

We take on a small number of clients at a time.

What to put in a first message

Three things make a first message useful:

What the business does, and what it runs. Your sector, roughly how big, and the main systems: ERP, WMS, bespoke software, the spreadsheets that matter. Roughly how old they are helps too.
The problem, with a number if you have one. For example, "three people spend two days a week re-keying supplier acknowledgements" gives the reply more to work with than "we want to use AI".
What a good outcome looks like, and any limits. A deadline, a budget, data that cannot leave your own systems, a system nobody may touch.

Please do not send passwords, system access, personal data about customers or staff, or exports from your systems. If AI UVD needs any of that later, it will ask in writing and say why.

Not sure what to ask yet? Write anyway. A few lines on what the business does, what it runs and what keeps going wrong are enough for a useful reply.

What happens next

You write, by email or through the form on this page. If you know which service it is about, say so in the message.
Sam Naseem reads every message and answers it in writing. If a call would help, the reply suggests one. If the timing is wrong, the reply says so, with a date and the reason. If not, the reply says so plainly and, where it can, points you somewhere more useful.
If there is paid work, you get a written proposal: fixed scope, a price in pounds, exclusions, and what AI UVD needs from you.
If a Map fits, the proposal is a written scope from Sam Naseem: who would be interviewed, which systems, what we need from you, and the dates, and it suggests times for the intake call.
An invoice for half the fee. The Map costs £4,500, fixed. Half is invoiced when the Map starts and half when the Map is delivered. Prices exclude VAT.
Access. Your systems owner grants read access and a sample of real data. The Map needs read access only.
Ten working days, counted from access. Interviews with four to six people, a walk through your systems and data, and the opportunity register.
Read-out and a written decision note. 45 minutes with your sponsor, and the decision note the same day. Any proposal for a next step comes in writing the following day.

Agent Pilot starts from a completed Opportunity Map, or from a workflow that is already that clear. The reply says which.

Private AI is scoped from a completed Opportunity Map.

Fractional AI Architect: the reply suggests a first conversation, in writing or on a call if that helps.

Backstop enquiries: if a system has failed, put "Urgent" in the email subject or the first line of your message. Availability is confirmed on reply. Once work is agreed, triage starts within hours of a written go-ahead.

What we will not do

Review your systems for free. The first conversation is free. Anything after it is scoped and priced in writing before it starts.
Sell or rent your details, add you to a mailing list, or keep writing to you. The one exception: if the reply defers your enquiry, it names the date of a single follow-up, and that follow-up tells you how to say no.
Phone you unless you ask for a call.

Email AI UVD

Write to hello@aiuvd.com.

To ask about a Map by email: hello@aiuvd.com

If a system has failed and it cannot wait, put "Urgent" in the subject: hello@aiuvd.com

Your details

We use what you send only to reply to your enquiry and, if it becomes work, to carry that work out. The lawful basis is legitimate interests to reply to enquiries, and contract once work starts. Your details are not sold. If the reply defers your enquiry, it names the date of one follow-up, and that follow-up tells you how to say no; if you are a sole trader or a partnership, we send it only if you say yes when we ask. Full details are in the privacy notice.

Frequently asked questions

Can you just take a quick look at our system first?

The first conversation is free. Anything after it is scoped and priced in writing before it starts. That way you know what a closer look would cost, and what you would get, before you agree to it. The written answer is the Map: looking at your systems and writing down what to do first.

How long before I get a reply?

The reply comes in writing. This page does not promise a set reply time for a first enquiry. If a system has failed, put "Urgent" in the email subject or the first line of your message. Backstop's triage within hours is counted from a written go-ahead on agreed work, not from a first enquiry.

Is there a telephone number?

No. Enquiries come in writing and the reply comes in writing, which is how the work itself is done. If a system has failed, put "Urgent" in the email subject or the first line of your message. For clients whose systems AI UVD has delivered, urgent matters are usually handled by named owners inside their own business — their own people, named during delivery and walked through the runbook at handover — rather than by a number on this page.

Is the first conversation really free?

Yes. It is a conversation about whether there is something worth doing and what it would take. There is no obligation and no sales sequence afterwards. Anything after it is scoped and priced in writing before it starts.

When do the ten working days start?

When your systems owner has granted read access and a data sample, not when you book. If access takes a week to arrange, the Map starts a week later. The written scope says what access is needed, so it can be arranged early.

Will you add me to a mailing list?

No. Writing to us does not put you on any list. Your details are used to reply to your enquiry and, if it becomes work, to carry it out.

Send the enquiry

Three things are enough: what the business does and runs, the problem, and what a good outcome looks like.